One of the most common phrases used in email communication is “sorry to keep you waiting.” While it may seem like a polite and appropriate way to acknowledge a delay in response, it can also come across as insincere or overused. As professionals, it is important to have a strong email etiquette and to be mindful of the language we use.

In this article, we will explore 11 other ways to say “sorry to keep you waiting” in an email, providing you with alternative phrases that can convey the same message in a more effective and professional manner.

“Thank You for Your Patience”

Instead of apologizing for the delay, show gratitude for the recipient’s patience. This phrase acknowledges the delay while also expressing appreciation for their understanding. It also shifts the focus from the delay to the recipient’s positive behavior.

Example: “Thank You for Your Understanding”

“I Appreciate Your Flexibility”

Similar to expressing gratitude for patience, this phrase shows appreciation for the recipient’s flexibility in waiting for your response. It also conveys that you understand their time is valuable and that you are grateful for their willingness to accommodate the delay.

Example: “I Am Grateful for Your Flexibility”

“Due to Unforeseen Circumstances”

Sometimes, delays in email communication are out of our control. Instead of simply apologizing, provide a brief explanation for the delay. This phrase acknowledges that there were unforeseen circumstances that caused the delay and shows that you are taking responsibility for it.

Example: “Due to an Unexpected Situation”

“I Experienced Technical Difficulties”

If the delay was due to technical issues, it is important to communicate this to the recipient. This phrase not only explains the reason for the delay but also shows that you are actively working to resolve the issue.

Example: “I Encountered Technical Difficulties”

“My Schedule Has Been Hectic”

In some cases, the delay may be due to a busy schedule. Instead of simply apologizing, provide a brief explanation for why your response was delayed. This phrase conveys that you have been busy and may help the recipient understand the delay.

Example: “My Schedule Has Been Extremely Busy”

“I Regret the Delay in My Response”

This phrase expresses genuine regret for the delay and takes responsibility for it. It also shows that you understand the impact of the delay on the recipient and are taking ownership of the situation.

Example: “I Sincerely Regret the Delay in My Response”

“I Am Sorry for Any Inconvenience Caused”

If the delay has caused any inconvenience for the recipient, it is important to acknowledge this and apologize for it. This phrase shows empathy and understanding for the recipient’s situation.

Example: “Please Accept My Apologies for Any Inconvenience Caused”

“I Understand Your Frustration”

If the recipient has expressed frustration or impatience, it is important to acknowledge this and apologize for it. This phrase shows that you understand their feelings and are taking responsibility for the delay.

Example: “I Apologize for Any Frustration This Delay May Have Caused You”

“I Will Respond to Your Email Shortly”

If you are able to respond to the email soon, it is important to communicate this to the recipient. This phrase shows that you are actively working on a response and will provide it as soon as possible.

Example: “I Will Be Sending a Response to Your Email Shortly”

“I Will Follow Up with You Tomorrow”

If you need more time to respond, it is important to communicate this to the recipient. This phrase shows that you are aware of the delay and will follow up with them at a specific time.

Example: “I Will Follow Up with You Tomorrow Morning”

“I Will Keep You Updated on the Progress”

If the delay is due to a project or task that is still in progress, it is important to keep the recipient informed. This phrase shows that you are actively working on the issue and will provide updates as they become available.

Example: “I Will Keep You Updated on the Progress and Provide a Response as Soon as Possible”

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Conclusion-Ways to Say “Sorry to Keep You Waiting”

In conclusion, while saying “sorry to keep you waiting” may seem like a polite and appropriate way to acknowledge a delay in email communication, there are many other phrases that can convey the same message in a more effective and professional manner.

By using these alternative phrases, you can improve your email etiquette and show respect for the recipient’s time and patience. Remember, effective communication is key in maintaining professional relationships, so choose your words wisely.